A Northern California emergency room doctor was suspended for her alleged gruff bedside manner after she was caught on a viral cell phone video allegedly mocking, ridiculing and cursing a patient rushed to her Silicon Valley hospital suffering from an apparent severe anxiety attack.
The Mercury News reports Bardwell was hospitalized Monday after he had an anxiety attack during basketball practice at West Valley College. Bardwell's father, Donald, told ABC that Keegstra said, "I know why you people are here, you people who come here for drugs".
"I'm sorry sir, you were the least sick of all the people who are here who are dying", Keegstra is seen saying as she ordered him to sit up.
After waiting three hours, Dr.Beth Keegstra showed up at Samuel's room with a security guard. When the patient told her that he could not "inhale", Keegstra responded with laughter, saying: "He can't inhale. Wow!" Then she turned to Samuel Bardwell and asks, "Are you dead, sir?". The doctor also referred to the patient and his father, who are African-American, as "you people".
"This week, a patient who visited the emergency department at our Los Gatos campus had an interaction with a physician whose demeanor was unprofessional and not the standard we require of all who provide care through El Camino Hospital", the statement reads.
An employee of Vituity, a company that staffs the hospital's ER doctors, said in a statement the physician has also been removed from the schedules of all the hospitals at which she works.
Donald Bardwell told The Chronicle that Keegstra was accusatory from the start.
"I came in here wanting to help you and you're changing your story around", she says.
Doctor suspended for berating basketball player suffering from anxiety attack
The video, which Donald Bardwell posted to Facebook, has been viewed 4.5 million times and shared 110,000 times.
Donald Bardwell protests, and Keegstra says his son's oxygen saturation levels are at 100 percent. "Do you want us to wheel you to your house in a gurney?"
"He was on medication for his anxiety but was off his [medication] for two days because he couldn't get to the pharmacy before it closed", Donald told Mercury News.
'I don't feel it's race related but just bad nursing/bedside manner'.
The family told ABC that he is considering legal action against the hospital. Keegstra has been removed from a list of approved physicians assigned to emergency care at the hospital.
"We didn't know what the effect of not taking the meds would be", said Bardwell's father, Donald.
The doctor offered some belittling to go along with her treatment. A spokeswoman for the Mayo Clinic said Keegstra was contracted as a "supplemental employee" at a Mayo Clinic Health System site from January 2013 to January 2016.
However, doctor Keegstra was dismissive of his symptoms. "I need you to take out your phone now cause I have a feeling something is gonna happen, '" Samuel Bardwell told GMA.More news: Ronaldo scores fourth goal, gives Portugal early lead